{"id":12,"date":"2023-11-23T14:33:26","date_gmt":"2023-11-23T14:33:26","guid":{"rendered":"http:\/\/saifalarab.com\/?page_id=12"},"modified":"2026-10-05T23:48:00","modified_gmt":"2026-10-05T20:48:00","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/saifalarab.com\/ar\/refund_returns\/","title":{"rendered":"\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0625\u0631\u062c\u0627\u0639 \u0648\u0627\u0644\u0627\u0633\u062a\u0631\u062f\u0627\u062f"},"content":{"rendered":"<h3 class=\"wp-block-heading\">Shipping &amp; Refund Policy<\/h3>\n<p class=\"wp-block-paragraph\">We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.<\/p>\n<p class=\"wp-block-paragraph\">To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You\u2019ll also need the receipt or proof of purchase.<\/p>\n<p class=\"wp-block-paragraph\">To start a return, you can contact us at info@saifalarab.com or +965-96722427. Please note that returns will need to be sent to the following address: Saif Al Arab EST, Shop No. 4, Khalifa Jassim Street, Shuwaikh Industrial, Al Asimah, Kuwait (Contact 96722427).<\/p>\n<p class=\"wp-block-paragraph\"><strong>Damages and issues<\/strong><br \/>Please inspect your order upon reception and contact us immediately if the item is defective, or damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.<\/p>\n<p class=\"wp-block-paragraph\"><strong>Exchanges<\/strong><br \/>The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.<\/p>\n<p class=\"wp-block-paragraph\"><strong>Refunds<\/strong><br \/>We will notify you once we\u2019ve received and inspected your return, and let you know if the refund was approved or not. If approved, you\u2019ll be automatically refunded on your original payment method within 10 business days.<\/p>\n<h3 class=\"wp-block-heading\">Purchases paid with Taly (buy now, pay later)<\/h3>\n<p class=\"wp-block-paragraph\">If you paid with Taly, your refund is handled through Taly only \u2014 we cannot refund you in cash, by bank transfer, or as store credit.<\/p>\n<ul>\n<li>Submit your return or exchange request to us as described above. We approve it under this policy (within the 14-day window, the item unused and in its original packaging, with proof of purchase).<\/li>\n<li>Once approved, we register the return in the Taly merchant system, and Taly refunds the amount to your card, bank account, or Taly wallet.<\/li>\n<li>For a partial return, we determine the refundable amount; it is likewise refunded through Taly.<\/li>\n<li>We charge no extra fee for a Taly purchase or its return. Once you have provided proof of returning the goods, you are not responsible for any Taly amounts arising from that transaction.<\/li>\n<\/ul>\n<p class=\"wp-block-paragraph\">Taly is available online only (saifalarab.com). See also our <a href=\"https:\/\/saifalarab.com\/ar\/terms-and-conditions\/\">Terms &amp; Conditions<\/a>.<\/p>\n<hr>\n<div dir=\"rtl\" style=\"text-align:right\">\n<h3 class=\"wp-block-heading\">\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0634\u062d\u0646 \u0648\u0627\u0644\u0627\u0633\u062a\u0631\u062c\u0627\u0639<\/h3>\n<p>\u0644\u062f\u064a\u0646\u0627 \u0633\u064a\u0627\u0633\u0629 \u0625\u0631\u062c\u0627\u0639 \u0644\u0645\u062f\u0629 14 \u064a\u0648\u0645\u0627\u064b\u060c \u0623\u064a \u0623\u0645\u0627\u0645\u0643 14 \u064a\u0648\u0645\u0627\u064b \u0645\u0646 \u0627\u0633\u062a\u0644\u0627\u0645 \u0627\u0644\u0645\u0646\u062a\u062c \u0644\u0637\u0644\u0628 \u0627\u0644\u0625\u0631\u062c\u0627\u0639.<\/p>\n<p>\u0644\u062a\u0643\u0648\u0646 \u0645\u0624\u0647\u0644\u0627\u064b \u0644\u0644\u0625\u0631\u062c\u0627\u0639\u060c \u064a\u062c\u0628 \u0623\u0646 \u064a\u0643\u0648\u0646 \u0627\u0644\u0645\u0646\u062a\u062c \u0628\u0646\u0641\u0633 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\u0627\u0644\u0639\u0646\u0648\u0627\u0646 \u0627\u0644\u062a\u0627\u0644\u064a: \u0645\u0624\u0633\u0633\u0629 \u0633\u064a\u0641 \u0627\u0644\u0639\u0631\u0628\u060c \u0645\u062d\u0644 \u0631\u0642\u0645 4\u060c \u0634\u0627\u0631\u0639 \u062e\u0644\u064a\u0641\u0629 \u062c\u0627\u0633\u0645\u060c \u0627\u0644\u0634\u0648\u064a\u062e \u0627\u0644\u0635\u0646\u0627\u0639\u064a\u0629\u060c \u0627\u0644\u0639\u0627\u0635\u0645\u0629\u060c \u0627\u0644\u0643\u0648\u064a\u062a (\u0644\u0644\u062a\u0648\u0627\u0635\u0644 96722427).<\/p>\n<p><strong>\u0627\u0644\u062a\u0644\u0641 \u0648\u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a<\/strong><br \/>\u064a\u064f\u0631\u062c\u0649 \u0641\u062d\u0635 \u0637\u0644\u0628\u0643 \u0641\u0648\u0631 \u0627\u0633\u062a\u0644\u0627\u0645\u0647 \u0648\u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0645\u0639\u0646\u0627 \u0641\u0648\u0631\u0627\u064b \u0625\u0630\u0627 \u0643\u0627\u0646 \u0627\u0644\u0645\u0646\u062a\u062c 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\u0623\u064a\u0627\u0645 \u0639\u0645\u0644.<\/p>\n<h3 class=\"wp-block-heading\">\u0627\u0644\u0645\u0634\u062a\u0631\u064a\u0627\u062a \u0627\u0644\u0645\u062f\u0641\u0648\u0639\u0629 \u0639\u0628\u0631 \u062a\u0627\u0644\u064a (\u0627\u0634\u062a\u0631\u0650 \u0627\u0644\u0622\u0646 \u0648\u0627\u062f\u0641\u0639 \u0644\u0627\u062d\u0642\u0627\u064b)<\/h3>\n<p>\u0625\u0630\u0627 \u062f\u0641\u0639\u062a \u0639\u0628\u0631 \u062a\u0627\u0644\u064a\u060c \u0641\u0625\u0646 \u0631\u062f\u0651 \u0627\u0644\u0645\u0628\u0644\u063a \u064a\u062a\u0645 \u0639\u0646 \u0637\u0631\u064a\u0642 \u062a\u0627\u0644\u064a \u062d\u0635\u0631\u0627\u064b \u2014 \u0644\u0627 \u064a\u0645\u0643\u0646\u0646\u0627 \u0631\u062f\u0651 \u0627\u0644\u0642\u064a\u0645\u0629 \u0646\u0642\u062f\u0627\u064b \u0623\u0648 \u0628\u062a\u062d\u0648\u064a\u0644 \u0628\u0646\u0643\u064a \u0623\u0648 \u0643\u0631\u0635\u064a\u062f \u0645\u0634\u062a\u0631\u064a\u0627\u062a.<\/p>\n<ul>\n<li>\u062a\u062a\u0642\u062f\u0651\u0645 \u0628\u0637\u0644\u0628 \u0627\u0644\u0625\u0631\u062c\u0627\u0639 \u0623\u0648 \u0627\u0644\u0627\u0633\u062a\u0628\u062f\u0627\u0644 \u0625\u0644\u064a\u0646\u0627 \u0643\u0645\u0627 \u0647\u0648 \u0645\u0648\u0636\u0651\u062d \u0623\u0639\u0644\u0627\u0647\u060c \u0648\u0646\u0648\u0627\u0641\u0642 \u0639\u0644\u064a\u0647 \u0648\u0641\u0642 \u0647\u0630\u0647 \u0627\u0644\u0633\u064a\u0627\u0633\u0629 (\u062e\u0644\u0627\u0644 14 \u064a\u0648\u0645\u0627\u064b\u060c \u0648\u0627\u0644\u0645\u0646\u062a\u062c \u063a\u064a\u0631 \u0645\u0633\u062a\u062e\u062f\u0645 \u0648\u0628\u0639\u0628\u0648\u062a\u0647 \u0627\u0644\u0623\u0635\u0644\u064a\u0629\u060c \u0645\u0639 \u0625\u062b\u0628\u0627\u062a \u0627\u0644\u0634\u0631\u0627\u0621).<\/li>\n<li>\u0628\u0639\u062f \u0627\u0644\u0645\u0648\u0627\u0641\u0642\u0629\u060c \u0646\u0633\u062c\u0651\u0644 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\u0648\u0627\u0644\u0623\u062d\u0643\u0627\u0645<\/a>.<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Shipping &amp; Refund Policy We have a 14-day return policy, which means you have 14 days after receiving your item<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/saifalarab.com\/ar\/wp-json\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/saifalarab.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/saifalarab.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/saifalarab.com\/ar\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/saifalarab.com\/ar\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":3,"href":"https:\/\/saifalarab.com\/ar\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":20735,"href":"https:\/\/saifalarab.com\/ar\/wp-json\/wp\/v2\/pages\/12\/revisions\/20735"}],"wp:attachment":[{"href":"https:\/\/saifalarab.com\/ar\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}