Terms & Conditions

These terms govern your use of saifalarab.com and any purchase you make from Saif Al Arab Establishment for Carpentry, Construction and Blacksmithing Tools, Shuwaikh Industrial, Kuwait. By placing an order you agree to these terms.

Orders & prices

• All prices are in Kuwaiti Dinar (KD) and include applicable charges shown at checkout.
• We may correct pricing errors or decline/cancel an order before dispatch; if we cancel a paid order we refund it in full.
• Product photos are for illustration; minor differences in colour or packaging may occur.

Payment

We accept KNET, Visa, Mastercard and Apple Pay online, and KNET payment links over WhatsApp. We do not accept cash on delivery. Orders are processed once payment is confirmed.

التوصيل

Delivery is a flat 3 KD anywhere in Kuwait, with higher rates for far areas, and free on orders above 100 KD (far areas excluded). Timeframes and areas are described on our سياسة الشحن page. Large or heavy machines may need extra time; we confirm timing on WhatsApp.

Returns & warranty

In line with Kuwait Consumer Protection Law No. 39/2014 you may return or exchange an unused item in its original packaging within 14 days of purchase with your invoice. Defective items are exchanged or refunded. Warranty varies by brand and product and is confirmed at purchase. See our سياسة الإرجاع والاسترداد.

Buy now, pay later with Taly

Taly is a licensed electronic-payments company in Kuwait (commercial registration 402439) and an independent provider. When you choose Taly at checkout, you split your purchase into payments (Pay in 4) directly with Taly under Taly’s own customer terms, which you accept with Taly at checkout. Taly is interest-free (0%) and Shariah-compliant.

• Online only. Taly is available on saifalarab.com only; it is not offered for purchases made inside our shop or showroom.
• No extra fees. We do not charge you any additional fee or amount for using Taly, whether on your purchase or on a return.
• Eligibility & approval. Use of Taly is subject to Taly’s approval and conditions; we do not decide or control that approval.
• Refunds are processed through Taly only. For any purchase made with Taly, we cannot refund you in cash, by bank transfer, or as store credit. You submit your return or exchange request to us; once we approve it under our سياسة الإرجاع والاسترداد, we register it in the Taly merchant system and Taly refunds the amount to your card, bank account, or Taly wallet. For a partial return, we determine the refundable amount and it is likewise refunded through Taly.
• Your payments. Once you have provided proof of returning the goods in line with our Refund and Returns Policy, you are not responsible for any Taly amounts arising from that returned transaction.

These Taly terms apply only to purchases completed through the Taly service on this website and are in addition to Taly’s own agreement with you. Taly’s agreement with you governs your payment schedule, any late or missed payment, and your Taly account.

تواصل معنا

Shop No. 4, Khalifa Jassim Street, Shuwaikh Industrial, Al Asimah, Kuwait · WhatsApp 96722427 · info@saifalarab.com